Sub-Zero Specialists EPA 608 Certified 1-Yr Parts · 180-Day Labor Warranty
Mon–Fri 8am–7pm · Sat–Sun 8am–4pm — (725) 237-7399
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Sub-Zero Refrigerator & Freezer Drawer Repair

Undercounter drawers in kitchens, islands, bars and outdoor kitchens.

Quick answer

Sub-Zero refrigerator and freezer drawers (ID-24, ID-30, 700BR/700BF and outdoor models) usually fail because of blocked toe-kick airflow, dirty condensers, fan motors, thermistors, damaged drawer slides or gaskets. Convertible drawers can also have mode, damper or valve problems. We repair all of them.

Drawer Models We Repair

  • ID-24R / ID-24F / ID-24FI: 24" refrigerator or freezer drawers
  • ID-30R / ID-30F / ID-30FI: 30" refrigerator or freezer drawers
  • ID-30C / ID-30CI: 30" convertible drawers (refrigerator or freezer per drawer)
  • DEU2450R, DEU2450F: newer Designer undercounter
  • 700BR / 700BF / 700BC / 700BCI: legacy 700 series drawers
  • Outdoor (/O) drawers. See outdoor repair.

Details: Sub-Zero drawer models.

Common Drawer Problems

Drawer not cold enough

Drawers breathe through the toe-kick grille. Rugs, trim or dust that block that grille starve the condenser. Fan failures and thermistor faults are also common.

Drawer won't close or seal

Overloaded drawers and years of use wear the slides and gaskets. A drawer that doesn't seal causes frost, sweating and alarms. See door and drawer not closing.

Convertible drawer won't switch modes

Convertible drawers use sensors and airflow or refrigerant control to switch between refrigerator and freezer temperatures. If a drawer won't reach its mode, we test the sensors, controls and the component that directs cooling.

Ice in the bottom drawer

Drain problems or a drawer left slightly open cause frost and ice in freezer drawers.

Typical Cost

Typical totals for parts and labor in the Las Vegas area. The $75 service call is credited toward your repair, and every repair is backed by a 1-year parts and 180-day labor warranty. Your exact price depends on the model, the part and access, and you approve a firm quote before any work begins. Full price list →

Need a Sub-Zero Specialist?

$75 service call, credited toward your repair · 1-year parts · 180-day labor warranty · EPA 608 certified · Mon–Fri 8am–7pm · Sat–Sun 8am–4pm

Call (725) 237-7399
FAQ

Frequently Asked Questions

Why is my Sub-Zero drawer warm?

Most often the toe-kick grille is blocked or the condenser is dirty. Fan motor, thermistor and control failures are next. A drawer that doesn't fully close also causes warming.

Can you replace drawer slides?

Yes. We replace worn slides and gaskets and adjust drawer fronts so they seal correctly.

Book Sub-Zero Service

Schedule Your Sub-Zero Repair

Call now for the fastest scheduling, or send a request and we'll call you back.

(725) 237-7399

Mon–Fri 8am–7pm · Sat–Sun 8am–4pm

  • ✔ $75 service call, credited toward your repair
  • ✔ 1-year parts & 180-day labor warranty
  • ✔ Upfront quote before any work begins
  • ✔ Sub-Zero parts in stock, so most repairs are finished on the first visit
  • ✔ EPA 608 certified sealed system repair
  • ✔ Repairs of any complexity on current and legacy models

Request Sub-Zero Service

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