Last updated: October 2026
What We Collect
When you request service, we collect your name, phone number, ZIP code, appliance type and problem description. Our server also records your IP address and the time of the request to prevent spam.
How We Use It
Only to contact you about your service request, schedule and perform service, and keep service records. We may contact you by phone call or text message.
Sharing
We do not sell or rent your information. We share it only with service providers that help us operate (such as email and messaging services) or when required by law.
Retention
We keep service records as long as needed to provide service and meet legal and accounting requirements.
Your Choices
To update or delete your information, or to stop calls or texts, call (725) 237-7399.
Need a Sub-Zero Specialist?
$75 service call, credited toward your repair · 1-year parts · 180-day labor warranty · EPA 608 certified · Mon–Fri 8am–7pm · Sat–Sun 8am–4pm