Sub-Zero Specialists EPA 608 Certified 1-Yr Parts · 180-Day Labor Warranty
Mon–Fri 8am–7pm · Sat–Sun 8am–4pm — (725) 237-7399
Call for service(725) 237-7399

Food Safety After a Refrigerator Failure

What to keep and what to toss.

Updated October 2026 · By the Sub-Zero Repair Las Vegas service team

Quick answer

Keep doors closed. Per USDA guidance, a refrigerator keeps food safe for about 4 hours without power if unopened; a full freezer holds about 48 hours (24 hours if half full). Discard perishable refrigerated food that has been above 40°F for more than 2 hours. Frozen food that still has ice crystals or is at 40°F or below can be refrozen.

Immediate Steps

  1. Keep doors closed.
  2. Check the breaker and GFCI.
  3. Put an appliance thermometer in each compartment.
  4. Move high-value items to coolers with ice if the failure will last.
  5. Call for service.

Key Thresholds (USDA)

  • Refrigerator: 40°F or below is safe
  • Perishable food above 40°F for over 2 hours: discard
  • Freezer food with ice crystals or at 40°F or below: can be refrozen

When in doubt, throw it out. Consult USDA food safety resources for specific items.

Need a Sub-Zero Specialist?

$75 service call, credited toward your repair · 1-year parts · 180-day labor warranty · EPA 608 certified · Mon–Fri 8am–7pm · Sat–Sun 8am–4pm

Call (725) 237-7399
FAQ

Frequently Asked Questions

How long will my freezer keep food frozen?

About 48 hours if full and 24 hours if half full, with the door closed (USDA guidance).

Book Sub-Zero Service

Schedule Your Sub-Zero Repair

Call now for the fastest scheduling, or send a request and we'll call you back.

(725) 237-7399

Mon–Fri 8am–7pm · Sat–Sun 8am–4pm

  • ✔ $75 service call, credited toward your repair
  • ✔ 1-year parts & 180-day labor warranty
  • ✔ Upfront quote before any work begins
  • ✔ Sub-Zero parts in stock, so most repairs are finished on the first visit
  • ✔ EPA 608 certified sealed system repair
  • ✔ Repairs of any complexity on current and legacy models

Request Sub-Zero Service

Takes 30 seconds. We'll call to confirm your appointment.

Please enter your name.
Enter a 10-digit phone number.
Enter a 5-digit ZIP code.
Please choose an appliance type.
Please describe the problem (at least a few words).

By submitting, you agree to be contacted by phone or text about your service request. Privacy

Call Now Book Online